FAQ
Have questions? We’ve got answers! Whether you’re curious about our tank sizes, installation, or what sets Lin Tanks apart, our FAQ section is here to help. We’ve compiled answers to the most common questions to make your experience as seamless as possible. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re always happy to assist!
GENERAL INFORMATION
Q: Wha is a Lin Tank?
Lin Tanks, a part of the LIN Group Franchise, specialises in manufacturing high-quality water storage solutions and various other plastic products like road safety, sanitation, and agricultural items. Our tanks are known for their durability, UV protection, and compliance with national standards.
Q: When was Lin Tanks established?
Lin Tanks was established in 2017 and has since grown rapidly, opening our first franchise in Polokwane by 2019.
Q: What is the mission of Lin Tanks
Our mission is to manufacture and deliver exceptional rotational moulding products that exceed customer expectations, uphold the highest industry standards, and contribute to the success and well-being of our customers, employees, and communities.
Q: What is rotational moulding?
Rotational moulding, or rotomolding, is a process used to create hollow items of any size or shape. Unlike other methods, it uses resin powder and a biaxial rotation to evenly coat the mold's interior. This technique allows for the production of complex shapes that other methods cannot achieve.
PRODUCT INFORMATION
Q: What materials are used in the construction of Lin Tanks?
We use virgin food-grade LLDPE polymers to ensure the safety and durability of our water tanks. This material is free from recycled content, ensuring purity and strength.
Q: How many layers do Lin Tanks have?
Our tanks are two-layered, with a black inner layer to prevent algae growth by blocking sunlight.
Q: Are your water tanks suitable for drinking water storage?
Yes, our water tanks are made from food-safe materials, making them suitable for storing drinking water.
Q: Do your water tanks have UV protection?
Yes, our tanks feature UV protection. The black interior lining prevents sunlight from penetrating, thereby inhibiting algae growth and keeping the water fresh.
Q: What sizes of water tanks do you offer?
We offer a range of sizes including 500L, 1000L slimline, 2000L, 2500L, 5000L, and specialized tanks like septic and horizontal tanks.
Q: Can Lin Tanks be used for rainwater harvesting systems?
Yes, our tanks are ideal for rainwater harvesting.
Q: Are your water tanks suitable for underground installation?
Yes, our septic tanks can be used for underground installation with the correct specific gravity (SG) level. Contact your nearest Lin Tanks branch for detailed guidance.
QUALITY & STANDARDS
Q: Are Lin Tanks products compliant with national and international standards?
Yes, all our water tanks meet the standards of AMSA SANS 1731:2017. We undergo regular quality checks to ensure compliance and superior quality.
Q: What is the warranty period for Lin Tanks products?
We offer a 10-year full replacement guarantee on all our tanks, reflecting our confidence in their quality and durability. Please note our installation guidelines need to be adhered to in order for your guarantee to be valid.
MAINTENANCE
Q: How do I maintain and clean my Lin Tank?
Our tanks are food-grade, making them easy to clean. Regular maintenance includes washing the interior. For professional cleaning, contact your nearest Lin Tanks franchise for recommendations.
Q: Do you offer installation services for your water tanks?
We do not offer installation services directly, but we can recommend trusted plumbers and installation professionals. Contact your nearest franchise for more information.
PURCHASING & ORDERS
Q: How can I place an order for Lin Tanks products?
Orders can be placed via WhatsApp, email, or by contacting your nearest franchise. Check our CONTACT page for contact details.
Q: Do you offer bulk purchase discounts for large orders?
Yes, we offer discounts for bulk purchases. Contact your nearest Lin Tanks franchise for more details on pricing tiers.
Q: Is there a minimum order quantity for Lin Tanks products?
There is a minimum order quantity of 10 tanks. However, we are happy to accommodate walk-in customers.
Q: Can I customise the size or colour of my water tank?
We offer customisation for colours within our standard selection. Custom colours outside this range are possible but may require a longer waiting period.
FRANCHISING & STOCKISTS
Q: Do you have any franchising opportunities available?
Yes, we offer franchising opportunities. Please contact us at admin@lingroup.co.za for more information.
Q: Are your products available in stores or only online?
Our products are available in stores. Contact your nearest franchise to find out which hardware stores and retailers stock Lin Tanks.
Q: How do I become a Lin Tanks distributor?
Interested in becoming a distributor? Contact our head office or email admin@lingroup.co.za and we will provide you with all necessary details.